Greater Richmond Transit Company

The Greater Richmond Transit Company, known locally as GRTC, is a local government-owned public service company which operates an urban-suburban bus line based in Richmond, Virginia. In 2023, the system had a ridership of 9,833,200, or about 33,100 per weekday as of the first quarter of 2024.[3]

GRTC
GRTC bus operating along the GRTC Pulse bus rapid transit line
Founded1860
Headquarters301 East Belt Boulevard
LocaleRichmond, Virginia
Service areaRichmond, Virginia
Service typebus service, paratransit
AlliancePetersburg Area Transit
Routes34 local routes
4 express routes
1 rapid transit line
Fleet253 buses & vans
Daily ridership33,100 (weekdays, Q1 2024)[1]
Annual ridership9,833,200 (2023)[2]
Fuel typeDiesel and CNG
OperatorNational Express (CARE Vans only)
Chief executiveSheryl Adams
Websiteridegrtc.com

GRTC primarily serves the independent city of Richmond and a very small portion of the adjacent counties of Henrico, Hanover, and Chesterfield with a fleet of over 157 diesel-powered and CNG-powered transit buses operating approximately 45 routes.

GRTC uses government-funded equipment and resources principally provided by the Federal Transit Administration (FTA), Virginia Department of Rail and Public Transportation (VDRPT), and local funds.

Ownership and management

As a public service company, GRTC is owned equally by the City of Richmond and neighboring Chesterfield County. Henrico and Hanover counties currently purchase services from it, but hold no ownership interest.

Immediately after GRTC was formed in 1973, American Transportation Enterprises, Inc., through a subsidiary, continued to provide management. It was managed by a private transit management company that provided the CEO, COO, and Transportation Manager, as was its predecessor, Virginia Transit Company (VTC).

GRTC itself has about 500 employees including bus operators, repair shop mechanics, customer service, support, and other administrative staff.

Fleet

Builder and
model name
Model year Length Numbers
(Total)
Amount in service Energy source Notes
Motor Coach Industries
D4500CT
2011 45 ft (14 m) 1504–1508
(5 buses)
5 Diesel
Gillig
BRT
2012 40 ft (12 m) 401-408
(8 buses)
8
  • Last diesel buses for GRTC
Gillig
BRT CNG
2013 201-208
(8 buses)
8 CNG
  • First CNG buses for GRTC
2014 119

250-259 261

263-270

362
501-508
(29 buses)

29
  • 506 is wrapped in Westminster Canterbury
35 ft (11 m) 701-705
(5 buses)
5
2016–17 40 ft (12 m) 2001–2013
(13 buses)
12
  • Used for the Pulse Bus Rapid Transit line
  • 2001 is a 2016 model
  • 2002–2013 are 2017 models
  • 2004 was destroyed by rioters on May 29, 2020.[4][5][6]
  • Gillig Low Floor BRTPlus Design
2017 2101-2110
(10 buses)
10
35 ft (11 m) 2121 – 2124
(4 buses)
4
29 ft (8.8 m) 2131-2134
(4 buses)
4 •Used on low ridership routes: 18, 20, 93
2018 40 ft (12 m) 2201-2217
(17 buses)
17
29 ft (8.8 m) 2231 – 2236
(6 buses)
6 •Used on low ridership routes: 18, 20, 93
2021 40 ft (12 m) 2014
(1 bus)
1
  • Used for the Pulse Bus Rapid Transit Line
  • 2014 is a replacement for 2004 which was destroyed by rioters on May 29, 2020.[4][5][6]
  • Gillig Low Floor BRTPlus Design
40 ft (12 m) 2300 – 2313
(13 buses)
13
2022 40 ft (12 m) 2314-2319
(6 buses)
6
2023 29 ft (8.8 m) 2401-2410
(10 buses)
10
2024 40 ft (12 m) 2320-2333
(14 buses)
14
35 ft (11 m) 2411-2415
(5 buses)
5

142 transit vehicles, 96 CARE vehicles, and 27 support vehicles (vans, wreckers, trucks, SUVs, etc)
95 fixed-route transit vehicles use CNG fuel
88 CARE vehicles use CNG fuel [7]

In June 2020, the GRTC Board of Directors approved to purchase a replacement bus for #2004 that was destroyed during the riots. The bus should be placed into service on the GRTC Pulse route sometime in January 2021. This bus will be a 40 ft Gillig Low Floor CNG BRTPlus model.

In August 2020, the GRTC Board of Directors approved the purchase of 29 buses to replace older buses to keep the fleet in a state of good repair, as well as to keep up with demand increases in the Richmond Area. All 29 of these buses will be 40 ft Gillig Low Floor CNG BRT model. 14 of the buses will be put into service in the 1st Quarter of FY2022, and the last 15 will enter service in the 3rd Quarter of FY2022.

Routes

Route No. Name Start End Map/Schedule Notes
PulseGRTC PulseWillow LawnRocketts LandingPulse
1Chamberlayne/DowntownChamberlayneDowntown Transfer Plaza1
1AHull/Midlothian via Southside PlazaSpring Rock GreenDowntown Transfer Plaza1A
1BHull/Warwick via Southside PlazaGiant DriveDowntown Transfer Plaza1BNO EVENING OR SUNDAY SERVICE
1CHull/Elkhardt via Southside PlazaChippenham MallDowntown Transfer Plaza1C
2AForest Hill/North AveMoss SideStony Point Medical Center2A
2BNorth Ave/Jahnke/MidlothianMoss SideChippenham Square2B
2CNorth Ave/Midlothian/Belt BlvdMoss SideCircle Shopping Center2C
3AHighland Park/U.S. 1/HarwoodHighland ParkLone & Harwood3A NO EVENING OR SUNDAY SERVICE
3BHighland/Route 1Highland ParkBrightpoint Community College3BNO EVENING OR SUNDAY SERVICE
3CHighland Park/Harwood/U.S. 1Highland ParkFood Lion – Ampthill3C NIGHTS AND SUNDAY ONLY
4AMontrose23rd & FranklinRawlings & Government4A
4BDarbytown23rd & FranklinHenrico Arms Place4B
5Cary/Main/WhitcombCarytownWhitcomb Court5
7ANine Mile/AirportDowntown Transfer PlazaRichmond International Airport7A
7BNine Mile/Laburnum/AirportDowntown Transfer PlazaRichmond International Airport7B
12Church Hill23rd & FranklinDowntown Transfer Plaza12
14Hermitage/East MainChamberlayne23rd & Franklin14Route 14 serves the Transfer Plaza (Bay H) in Downtown Richmond on Weekdays and Saturday after 7:00 PM, and all day on Sunday.
18Henrico Government CenterWillow LawnHenrico County Government Center18NO WEEKEND SERVICE - Route 18 serves the Staples Mill Road Amtrak Station
19West Broad StreetWillow LawnShort Pump19
20OrbitalPrince HallHighland Park20
29xGaskins ExpressGaskins Park-N-RideDowntown29xNO WEEKEND SERVICE
50Broad StreetWillow LawnDowntown50 NO EVENING SERVICE
56South LaburnumWhite Oak VillageDowntown56NO WEEKEND SERVICE
64xStony Point ExpressStony Point Shopping CenterDowntown64xNO WEEKEND SERVICE
76PattersonWillow LawnDMV Drive76
77GroveUniversity of RichmondMain & Laurel77
78Cary/MaymontCarytownDowntown78
79Patterson/ParhamWillow LawnGayton Crossing Shopping Center79NO WEEKEND SERVICE
82xCommonwealth 20 ExpressCommonwealth 20Downtown82xNO WEEKEND SERVICE
86Broad Rock/WalmsleySouthside PlazaBanton/Dupont86
87Bellemeade/HopkinsSouthside PlazaDowntown87
88Belt/Bells/RuffinSouthside PlazaMaxxim Medical88NO SUNDAY SERVICE
91Laburnum ConnectorWillow LawnMillers Lane91
93Azalea ConnectorBrookTreehouse Apartments93NO WEEKEND SERVICE
95xPetersburg ExpressDowntownPetersburg, Virginia (Petersburg Transit Center)95xNO WEEKEND SERVICE

GRTC offers Park-N-Ride lots that run along express service routes to downtown Richmond.

  • Glenside/Parham Express - 23x - (Glenside lot) 4100 Glenside Drive, Henrico, VA 23228; (Parham lot) 8525 Fordson Rd, Henrico, VA, 23229 - TEMPORARILY DISCONTINUED EFFECTIVE SEPT 12, 2021. USE 29X!
  • Parham Express - 26x - 8525 Fordson Rd, Henrico, VA, 23229 - TEMPORARILY DISCONTINUED EFFECTIVE SEPT 12, 2021. USE 29X!
  • Glenside Express - 27x - 4100 Glenside Drive, Henrico, VA 23228 - TEMPORARILY DISCONTINUED EFFECTIVE SEPT 12, 2021. USE 29X!
  • White Oak Village Park ’N Ride - 28x - 4521- 4571 S Laburnum Ave, Richmond, VA 23231 - TEMPORARILY DISCONTINUED. USE ROUTE 7A/B!
  • Gaskins Express - 29x - 2900 Gaskins Rd, Henrico, VA, 23233
  • Bon Air Baptist Church Park-N-Ride - 64x - 2531 Buford Rd, Richmond, VA 23235
  • Commonwealth 20 - 82x - 4600 Commonwealth Centre Pkwy, Midlothian, VA 23112
  • Petersburg Transit Center Park-N-Ride - 95x - 24 S Union St, Petersburg, VA, 23803
  • Kings Dominion (Seasonal) - 102x - Ashland lot 109-121 Junction Drive, Ashland, VA, 23005 - TEMPORARILY DISCONTINUED.

Paratransit service

GRTC Transit System’s CARE and CARE Plus services provide origin-to-destination service under the guidelines of the Americans with Disabilities Act (ADA) for the citizens of the Richmond Region. CARE and CARE Plus provide public transportation access to individuals with disabilities who may not be reasonably able to use GRTC fixed route bus service. All CARE trips are identified as either CARE or CARE Plus service. CARE and CARE Plus services are available in the City of Richmond, Henrico County, and portions of Chesterfield County. [8] [9]

Facilities

The GRTC Headquarters and bus garage is located near the intersection of Belt Boulevard and Midlothian Turnpike in South Richmond.

See also

References

  1. "Transit Ridership Report Fourth Quarter 2023" (PDF). American Public Transportation Association. March 4, 2024. Retrieved March 14, 2024.
  2. "Transit Ridership Report First Quarter 2024" (PDF). American Public Transportation Association. May 23, 2024. Retrieved May 31, 2024.
  3. "Transit Ridership Report Fourth Quarter 2022" (PDF). Retrieved October 17, 2023.
  4. "Richmond protest of George Floyd's death turns violent; GRTC bus lit on fire". WTVR. 30 May 2020. Retrieved 30 May 2020.
  5. "GRTC Pulse bus destroyed during overnight protests; service delayed Saturday". www.nbc12.com. Retrieved 30 May 2020.
  6. "Rioters torch Richmond bus". WTVR. 30 May 2020. Retrieved 30 May 2020.
  7. "GRTC Press Kit | GRTC". ridegrtc.com. Retrieved Nov 23, 2020.
  8. "GRTC CARE Service | GRTC". ridegrtc.com. Retrieved Nov 23, 2020.
  9. ZULLO, ROBERT. "GRTC to end contract with paratransit provider over 'unacceptable' service". Richmond Times-Dispatch. Retrieved Nov 23, 2020.
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