SysAid Technologies
SysAid Technologies (formerly Ilient) is an international company founded in 2002[1] that develops and provides IT Service Management software. SysAid Technologies is a privately owned company, founded by Israel Lifshitz (also founder of NUBO Software).
| Company type | Private |
|---|---|
| Industry | ITSM |
| Founded | 2002 |
| Headquarters | Tel Aviv, Israel |
Key people | Founder: Israel Lifshitz, CEO Sarah Lahav |
| Products | SysAid, an all-in-one IT Help Desk software |
| Website | www |
Company overview
The corporate headquarters is located in Airport City, Israel, near Tel Aviv. In June 2010, the company opened an additional office in Sydney, Australia.[2] In May 2012, it opened another office in Brazil, South America.[3] SysAid products are now used in more than 100,000 organizations[4][5] worldwide in numerous industries, including: healthcare,[6] retail, education, financial services,[7] manufacturing, aviation,[8] and food/beverages.
SysAid is a software system for IT professionals, however SysAid has also been adopted and used by other industry professionals, such as municipalities and insurance companies.
References
- "SysAid Company Profile". LinkedIn. 20 December 2018.
- "Service Management Software Vendor Enters Australian Shores". ARNnet.com. June 17, 2010.
- "Managed Services: Brazil Is Next Big Market". MSPmentor. May 30, 2012.
- "SysAid Surpasses 60,000 Customers". TMCnet.com. February 16, 2010.
- "SysAid Reaches a Milestone: 100,000 Deployments". visual.ly. June 2012.
- "SysAid's IT Help Desk Software Selected by the National Institute of Mental Health (NIMH)". TMCnet. Nov 8, 2011.
- "Help for the Help Desk". American Banker. Nov 1, 2011.
- "Swissport selects SysAid for U.S. IT". American Shipper. Aug 1, 2012.