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Is there another way of saying 'user-unfriendly'?

Regarding the usability of some sort of system (whether soft- or hardware), what would be a good (and established!) word to express that something lacks usability. The best I could come up with was "non-usability" but I believe there existed an actual antonym.

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  • @FumbleFingers: None of the suggestions there seems to apply. Do they? – bitmask Feb 13 '12 at 23:03
  • I'm not with you. If you want a noun defining the quintessential attribute of a Chocolate Teapot, I'd suggest uselessness. Otherwise, surely what you're talking about is things being difficult to use, in which case I'd have thought by definition that's because they aren't "user-friendly". – FumbleFingers Feb 13 '12 at 23:12
  • ...there are obviously words like unusability and inutility, but these are a bit ugly, imho. – FumbleFingers Feb 13 '12 at 23:14

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Take the answers to the question Is there another way of saying 'user-unfriendly'?, convert them into nouns, and take your pick:

  • high learning curve
  • user-hostility
  • unintuitiveness
  • clunkiness
  • unwieldiness
  • inaccessibility
  • awkwardness
  • frustration
  • unfriendliness
  • cludginess
  • confusion
  • Windows ;)
  • Lotus Notes ;)
  • bureaucracy
  • unusability
  • opacity
  • obtuseness
  • crypticness
  • lousiness
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