When we consider social media as a singular word, why we don't use article for it? As far as I know in new dictionaries we consider it as 'singular'.
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Can you give an example? Do you mean the expression "social media", or the names of services such as Twitter and Facebook? – Stuart F Feb 23 '22 at 10:01
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Compare: Why don't we use the indefinite article with 'software'? – Stuart F Feb 23 '22 at 10:55
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Wikipedia is happy still to use 'Social media are interactive technologies and digital channels that ...' Investopedia has: 'Social media is a computer-based technology that facilitates the sharing of ideas, thoughts'. But there are precedents for singular agreement of the noncount usage: 'Radio (etc) is still a ...' – Edwin Ashworth Feb 23 '22 at 12:15
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We don't use an article because it's a term for a category, not a specific item. – Barmar Feb 25 '22 at 23:44